Academic Reputation /business/ en The Walkability Paradox: Why Being Close Isn't Enough to Get People Out of Cars /business/news/2026/02/16/sentao-miao-walkable-cities-research <span>The Walkability Paradox: Why Being Close Isn't Enough to Get People Out of Cars</span> <span><span>Kelsey Cipolla</span></span> <span><time datetime="2026-02-16T11:09:00-07:00" title="Monday, February 16, 2026 - 11:09">Mon, 02/16/2026 - 11:09</time> </span> <div> <div class="imageMediaStyle focal_image_wide"> <img loading="lazy" src="/business/sites/default/files/styles/focal_image_wide/public/2026-02/Sentao%20Miao%20Walkability%20Research.png?h=288ee9c3&amp;itok=I6I0NJFj" width="1200" height="800" alt="Sentao Miao"> </div> </div> <div role="contentinfo" class="container ucb-article-tags" itemprop="keywords"> <span class="visually-hidden">Tags:</span> <div class="ucb-article-tag-icon" aria-hidden="true"> <i class="fa-solid fa-tags"></i> </div> <a href="/business/taxonomy/term/2544" hreflang="en">Academic Reputation</a> <a href="/business/taxonomy/term/1640" hreflang="en">Faculty Research</a> <a href="/business/taxonomy/term/733" hreflang="en">News</a> </div> <a href="/business/leeds-directory/nathan-thompson">Nathan Thompson</a> <div class="ucb-article-content ucb-striped-content"> <div class="container"> <div class="paragraph paragraph--type--article-content paragraph--view-mode--default"> <div class="ucb-article-text" itemprop="articleBody"> <div><p class="hero"><em><span>New Leeds research analyzes millions of data points to optimize city layouts for "walk appeal" and urban vibrancy.</span></em></p><hr> <div class="field_media_oembed_video"><iframe src="/business/media/oembed?url=https%3A//www.youtube.com/watch%3Fv%3DPfCUdqr-24Q&amp;max_width=516&amp;max_height=350&amp;hash=tHjKBD7BIQrrAO_NyTtZBReDvloJNuYBaIAZJb8VBfc" width="516" height="290" class="media-oembed-content" loading="eager" title="Cracking the Code to Walkable Cities | Faculty in Focus"></iframe> </div> <p><br><span>While urban planners have long chased the "15-minute city," proximity alone doesn't always lead to more pedestrians. Research from Leeds School of Business Assistant Professor of Operations Management </span><a href="/business/leeds-directory/faculty/sentao-miao" data-entity-type="node" data-entity-uuid="bafbb31b-f13b-4e1d-a535-42bc1155a92d" data-entity-substitution="canonical" rel="nofollow" title="Sentao Miao"><span>Sentao Miao</span></a><span> utilizing data from millions of travel records in Beijing reveals that the arrangement of facilities—not just their distance—is the true driver of walkability.&nbsp;</span></p><p><span>By applying advanced discrete choice modeling and optimization algorithms, </span><a href="https://papers.ssrn.com/sol3/papers.cfm?abstract_id=5356595" rel="nofollow"><span>this study</span></a><span> provides a blueprint for cities to transition from car-centric designs to vibrant, pedestrian-first neighborhoods.</span></p><div class="accordion" data-accordion-id="e17000253da2b99ec6d60011edb53128d" id="accordion-e17000253da2b99ec6d60011edb53128d"><div class="accordion-item"><div class="accordion-header"><a class="accordion-button collapsed" href="#accordion-e17000253da2b99ec6d60011edb53128d-1" tabindex="0" rel="nofollow" role="button" data-bs-toggle="collapse" data-bs-target="#accordion-e17000253da2b99ec6d60011edb53128d-1" aria-expanded="false" aria-controls="accordion-e17000253da2b99ec6d60011edb53128d-1">Video transcript</a></div><div class="accordion-collapse collapse" id="accordion-e17000253da2b99ec6d60011edb53128d-1" data-bs-parent="#accordion-e17000253da2b99ec6d60011edb53128d"><div class="accordion-body"><p><strong>Sentao Miao</strong>: Have you ever wondered if the true secret to walkable neighborhoods is not just about how close things are—but how the experience of walking is designed to invite you out of your car and onto the street?</p><p>For decades, urban planning has focused on car-centric development, leading to congestion, pollution and less healthy lifestyles. The “15-minute city” concept—where daily needs are within a short walk—has gained traction. But traditional planning tools often focus only on accessibility: how close are shops, services, and amenities? Our research, however, asks a deeper question: what makes people actually choose to walk? To answer this, we developed a data-driven framework that goes beyond simple distance metrics.</p><p>We partnered with a major map service provider in China, analyzing millions of anonymized travel records from Beijing. This allowed us to observe real-world walking and driving patterns across the city. We used a latent class logit model—a type of discrete choice model—to estimate how different facility layouts influence people’s decisions to walk, accounting for the fact that not all trips are the same. Some trips are utilitarian, like commuting or errands; others are hedonic, like leisure or shopping. Our model captures this heterogeneity by classifying trips into these categories based on land use and temporal patterns. Our model predicts the probability of a resident choosing to walk for a given trip as a function of both objective factors—like distance and public transit—and subjective factors—such as the density and type of facilities along the route. We found, for example, that shopping facilities strongly increase walk appeal for leisure trips, while dining facilities can sometimes have a negative effect due to sidewalk crowding.</p><p>We formulated a choice-based facility layout optimization problem. This is a complex, nondeterministic polynomial time problem, so we developed an efficient greedy algorithm with provable performance guarantees, leveraging the concept of weak submodularity. Our approach allows us to determine the optimal placement of different facility types to maximize the aggregate walking probability of all residents. We tested our framework in the Wudaokou neighborhood of Beijing. Compared to traditional distance-based methods, our approach significantly improved walk appeal, with minimal impact on accessibility.</p><p>Interestingly, we found that in already walkable environments, dispersing facilities leads to higher walk appeal. But in less walkable areas, clustering amenities along central streets is more effective. Our results also revealed a “wisdom of crowds” effect in existing layouts and emphasized the importance of neighborhood context in shaping optimal design patterns. Our research demonstrates that designing for walkability requires more than just proximity. By integrating large-scale mobility data, advanced choice modeling, and optimization algorithms, we can create neighborhoods that not only function well, but also feel inviting and vibrant for pedestrians.</p><p>So, the next time you walk through your neighborhood, consider: is it designed for cars, or for people? With data-driven tools, we can help cities make walking the easy—and enjoyable—choice.</p></div></div></div></div><p><a class="ucb-link-button ucb-link-button-gold ucb-link-button-default ucb-link-button-regular" href="/business/faculty-research" rel="nofollow"><span class="ucb-link-button-contents"><span>More Leeds research &gt;&gt;</span></span></a></p></div> </div> </div> </div> </div> <div>Leeds researcher Sentao Miao explains how different amenities influence walking choices.</div> <h2> <div class="paragraph paragraph--type--ucb-related-articles-block paragraph--view-mode--default"> <div>Related Articles</div> </div> </h2> <div>Traditional</div> <div>0</div> <div>On</div> <div>White</div> Mon, 16 Feb 2026 18:09:00 +0000 Kelsey Cipolla 19298 at /business After the Boom: Colorado Craft Beer Enters Its Next Chapter /business/news/2026/02/10/after-boom-colorado-craft-beer-enters-its-next-chapter <span>After the Boom: Colorado Craft Beer Enters Its Next Chapter</span> <span><span>Kelsey Cipolla</span></span> <span><time datetime="2026-02-10T13:47:31-07:00" title="Tuesday, February 10, 2026 - 13:47">Tue, 02/10/2026 - 13:47</time> </span> <div> <div class="imageMediaStyle focal_image_wide"> <img loading="lazy" src="/business/sites/default/files/styles/focal_image_wide/public/2026-02/pexels-elevate-3009802.jpg?h=5f58f04c&amp;itok=Hzfjj3DK" width="1200" height="800" alt="A flight of beers in the foreground; a person stands out of focus in the background"> </div> </div> <div role="contentinfo" class="container ucb-article-tags" itemprop="keywords"> <span class="visually-hidden">Tags:</span> <div class="ucb-article-tag-icon" aria-hidden="true"> <i class="fa-solid fa-tags"></i> </div> <a href="/business/taxonomy/term/2544" hreflang="en">Academic Reputation</a> <a href="/business/taxonomy/term/733" hreflang="en">News</a> </div> <div class="ucb-article-content ucb-striped-content"> <div class="container"> <div class="paragraph paragraph--type--article-content paragraph--view-mode--default"> <div class="ucb-article-text" itemprop="articleBody"> </div> </div> </div> </div> <div>Colorado's craft beer scene is heading into a new phase. As growth slows, breweries focus on taprooms, community and authenticity.<br> </div> <script> window.location.href = `/today/2026/02/10/after-boom-colorado-craft-beer-enters-its-next-chapter`; </script> <h2> <div class="paragraph paragraph--type--ucb-related-articles-block paragraph--view-mode--default"> <div>Related Articles</div> </div> </h2> <div>Traditional</div> <div>0</div> <div>On</div> <div>White</div> Tue, 10 Feb 2026 20:47:31 +0000 Kelsey Cipolla 19291 at /business Can a Chatbot Make You Feel Less Lonely? /business/news/2026/02/09/can-chatbot-make-you-feel-less-lonely <span>Can a Chatbot Make You Feel Less Lonely?</span> <span><span>Kelsey Cipolla</span></span> <span><time datetime="2026-02-09T16:16:20-07:00" title="Monday, February 9, 2026 - 16:16">Mon, 02/09/2026 - 16:16</time> </span> <div> <div class="imageMediaStyle focal_image_wide"> <img loading="lazy" src="/business/sites/default/files/styles/focal_image_wide/public/2026-02/Jason%20Thatcher%20AI%20Chatbot%20research.png?h=0d875b12&amp;itok=7GVklSL7" width="1200" height="800" alt="An illustration of conversation bubbles, one featuring a robot head and wearing a headset"> </div> </div> <div role="contentinfo" class="container ucb-article-tags" itemprop="keywords"> <span class="visually-hidden">Tags:</span> <div class="ucb-article-tag-icon" aria-hidden="true"> <i class="fa-solid fa-tags"></i> </div> <a href="/business/taxonomy/term/2544" hreflang="en">Academic Reputation</a> <a href="/business/taxonomy/term/733" hreflang="en">News</a> </div> <div class="ucb-article-content ucb-striped-content"> <div class="container"> <div class="paragraph paragraph--type--article-content paragraph--view-mode--default"> <div class="ucb-article-text" itemprop="articleBody"> </div> </div> </div> </div> <div>Information systems expert Jason Thatcher explores how emotionally intelligent chatbots could support users and why it’s important to design them with clear boundaries.</div> <script> window.location.href = `/today/2026/02/09/can-chatbot-make-you-feel-less-lonely`; </script> <h2> <div class="paragraph paragraph--type--ucb-related-articles-block paragraph--view-mode--default"> <div>Related Articles</div> </div> </h2> <div>Traditional</div> <div>0</div> <div>On</div> <div>White</div> Mon, 09 Feb 2026 23:16:20 +0000 Kelsey Cipolla 19290 at /business Why We Love Watching the Super Bowl Live /business/news/2026/02/03/why-we-love-watching-super-bowl-live <span>Why We Love Watching the Super Bowl Live</span> <span><span>Kelsey Cipolla</span></span> <span><time datetime="2026-02-03T15:31:29-07:00" title="Tuesday, February 3, 2026 - 15:31">Tue, 02/03/2026 - 15:31</time> </span> <div> <div class="imageMediaStyle focal_image_wide"> <img loading="lazy" src="/business/sites/default/files/styles/focal_image_wide/public/2026-02/Alix%20Barasch%20Super%20Bowl%20research.png?h=5dabf909&amp;itok=d3hAA0s9" width="1200" height="800" alt="A group of people watch a football game on TV from a sofa; one holds up a football and another wears a foam finger"> </div> </div> <div role="contentinfo" class="container ucb-article-tags" itemprop="keywords"> <span class="visually-hidden">Tags:</span> <div class="ucb-article-tag-icon" aria-hidden="true"> <i class="fa-solid fa-tags"></i> </div> <a href="/business/taxonomy/term/2544" hreflang="en">Academic Reputation</a> <a href="/business/taxonomy/term/733" hreflang="en">News</a> </div> <div class="ucb-article-content ucb-striped-content"> <div class="container"> <div class="paragraph paragraph--type--article-content paragraph--view-mode--default"> <div class="ucb-article-text" itemprop="articleBody"> </div> </div> </div> </div> <div>New research from Leeds Alix Barasch explains why real-time viewing creates a powerful sense of presence and connection.</div> <script> window.location.href = `/today/2026/02/03/why-we-love-watching-super-bowl-live`; </script> <h2> <div class="paragraph paragraph--type--ucb-related-articles-block paragraph--view-mode--default"> <div>Related Articles</div> </div> </h2> <div>Traditional</div> <div>0</div> <div>On</div> <div>White</div> Tue, 03 Feb 2026 22:31:29 +0000 Kelsey Cipolla 19278 at /business Why Anti-Asian Discrimination Often Goes Unnoticed at Work /business/news/2026/01/21/why-anti-asian-discrimination-often-goes-unnoticed-work <span>Why Anti-Asian Discrimination Often Goes Unnoticed at Work</span> <span><span>Kelsey Cipolla</span></span> <span><time datetime="2026-01-21T09:56:59-07:00" title="Wednesday, January 21, 2026 - 09:56">Wed, 01/21/2026 - 09:56</time> </span> <div> <div class="imageMediaStyle focal_image_wide"> <img loading="lazy" src="/business/sites/default/files/styles/focal_image_wide/public/2026-01/Tony%20Kong%20anti-discrimination%20research.png?h=911623bf&amp;itok=M2XbNz24" width="1200" height="800" alt="Overhead photo of people working with their devices at a table"> </div> </div> <div role="contentinfo" class="container ucb-article-tags" itemprop="keywords"> <span class="visually-hidden">Tags:</span> <div class="ucb-article-tag-icon" aria-hidden="true"> <i class="fa-solid fa-tags"></i> </div> <a href="/business/taxonomy/term/2544" hreflang="en">Academic Reputation</a> <a href="/business/taxonomy/term/733" hreflang="en">News</a> </div> <div class="ucb-article-content ucb-striped-content"> <div class="container"> <div class="paragraph paragraph--type--article-content paragraph--view-mode--default"> <div class="ucb-article-text" itemprop="articleBody"> </div> </div> </div> </div> <div>A new study from Leeds' Tony Kong finds bias is often overlooked when people aren’t seen as likely targets of discrimination.</div> <script> window.location.href = `/today/2026/01/21/why-anti-asian-discrimination-often-goes-unnoticed-work`; </script> <h2> <div class="paragraph paragraph--type--ucb-related-articles-block paragraph--view-mode--default"> <div>Related Articles</div> </div> </h2> <div>Traditional</div> <div>0</div> <div>On</div> <div>White</div> Wed, 21 Jan 2026 16:56:59 +0000 Kelsey Cipolla 19261 at /business The Secret Behind Successful CEOs: Structured Thinking Beats Gut Instinct /business/news/2026/01/13/secret-behind-successful-ceos-structured-thinking-beats-gut-instinct <span>The Secret Behind Successful CEOs: Structured Thinking Beats Gut Instinct</span> <span><span>Kelsey Cipolla</span></span> <span><time datetime="2026-01-13T10:35:42-07:00" title="Tuesday, January 13, 2026 - 10:35">Tue, 01/13/2026 - 10:35</time> </span> <div> <div class="imageMediaStyle focal_image_wide"> <img loading="lazy" src="/business/sites/default/files/styles/focal_image_wide/public/2026-01/Mu-Jeung%20%28MJ%29%20Yang%20research.png?h=62e83bb1&amp;itok=-_6JmkQb" width="1200" height="800" alt="A man stands in front of a wall of windows and looks out"> </div> </div> <div role="contentinfo" class="container ucb-article-tags" itemprop="keywords"> <span class="visually-hidden">Tags:</span> <div class="ucb-article-tag-icon" aria-hidden="true"> <i class="fa-solid fa-tags"></i> </div> <a href="/business/taxonomy/term/2544" hreflang="en">Academic Reputation</a> <a href="/business/taxonomy/term/733" hreflang="en">News</a> </div> <div class="ucb-article-content ucb-striped-content"> <div class="container"> <div class="paragraph paragraph--type--article-content paragraph--view-mode--default"> <div class="ucb-article-text" itemprop="articleBody"> </div> </div> </div> </div> <div>A new study of hundreds of chief executives suggests that methodical decision-making, not intuition, drives success.</div> <script> window.location.href = `/today/2026/01/13/secret-behind-successful-ceos-structured-thinking-beats-gut-instinct`; </script> <h2> <div class="paragraph paragraph--type--ucb-related-articles-block paragraph--view-mode--default"> <div>Related Articles</div> </div> </h2> <div>Traditional</div> <div>0</div> <div>On</div> <div>White</div> Tue, 13 Jan 2026 17:35:42 +0000 Kelsey Cipolla 19249 at /business CUriosity: How Can You Make Your Resolutions Stick? /business/news/2026/01/05/curiosity-how-can-you-make-your-resolutions-stick <span>CUriosity: How Can You Make Your Resolutions Stick?</span> <span><span>Kelsey Cipolla</span></span> <span><time datetime="2026-01-05T09:45:24-07:00" title="Monday, January 5, 2026 - 09:45">Mon, 01/05/2026 - 09:45</time> </span> <div> <div class="imageMediaStyle focal_image_wide"> <img loading="lazy" src="/business/sites/default/files/styles/focal_image_wide/public/2026-01/Screenshot%202026-01-05%20at%209.45.40%E2%80%AFAM.png?h=44b520b0&amp;itok=JiStt-jx" width="1200" height="800" alt="Confetti falls on New Year's Eve at Time Square"> </div> </div> <div role="contentinfo" class="container ucb-article-tags" itemprop="keywords"> <span class="visually-hidden">Tags:</span> <div class="ucb-article-tag-icon" aria-hidden="true"> <i class="fa-solid fa-tags"></i> </div> <a href="/business/taxonomy/term/2544" hreflang="en">Academic Reputation</a> <a href="/business/taxonomy/term/733" hreflang="en">News</a> </div> <div class="ucb-article-content ucb-striped-content"> <div class="container"> <div class="paragraph paragraph--type--article-content paragraph--view-mode--default"> <div class="ucb-article-text" itemprop="articleBody"> </div> </div> </div> </div> <div>Virtual badges and digital trinkets may sound silly, but they really can help you reach your goals, says marketing researcher Alix Barasch.</div> <script> window.location.href = `/today/2026/01/05/curiosity-how-can-you-make-your-resolutions-stick`; </script> <h2> <div class="paragraph paragraph--type--ucb-related-articles-block paragraph--view-mode--default"> <div>Related Articles</div> </div> </h2> <div>Traditional</div> <div>0</div> <div>On</div> <div>White</div> Mon, 05 Jan 2026 16:45:24 +0000 Kelsey Cipolla 19239 at /business The Science Behind Successful Holiday Fundraising Stories /business/news/2025/12/16/science-behind-successful-holiday-fundraising-stories <span>The Science Behind Successful Holiday Fundraising Stories</span> <span><span>Kelsey Cipolla</span></span> <span><time datetime="2025-12-16T10:19:14-07:00" title="Tuesday, December 16, 2025 - 10:19">Tue, 12/16/2025 - 10:19</time> </span> <div> <div class="imageMediaStyle focal_image_wide"> <img loading="lazy" src="/business/sites/default/files/styles/focal_image_wide/public/2025-12/Screenshot%202025-12-16%20at%2010.18.46%E2%80%AFAM.png?h=1ab3ad8f&amp;itok=Vge8rEnW" width="1200" height="800" alt="Hands over clover hold a ball of cash"> </div> </div> <div role="contentinfo" class="container ucb-article-tags" itemprop="keywords"> <span class="visually-hidden">Tags:</span> <div class="ucb-article-tag-icon" aria-hidden="true"> <i class="fa-solid fa-tags"></i> </div> <a href="/business/taxonomy/term/2544" hreflang="en">Academic Reputation</a> <a href="/business/taxonomy/term/733" hreflang="en">News</a> </div> <div class="ucb-article-content ucb-striped-content"> <div class="container"> <div class="paragraph paragraph--type--article-content paragraph--view-mode--default"> <div class="ucb-article-text" itemprop="articleBody"> </div> </div> </div> </div> <div>New research shows donation appeals work best when they follow certain emotional arcs.</div> <script> window.location.href = `/today/2025/12/16/science-behind-successful-holiday-fundraising-stories`; </script> <h2> <div class="paragraph paragraph--type--ucb-related-articles-block paragraph--view-mode--default"> <div>Related Articles</div> </div> </h2> <div>Traditional</div> <div>0</div> <div>On</div> <div>White</div> Tue, 16 Dec 2025 17:19:14 +0000 Kelsey Cipolla 19233 at /business You're Probably Misreading Online Reviews. Here's Why /business/news/2025/12/15/youre-probably-misreading-online-reviews-heres-why <span>You're Probably Misreading Online Reviews. Here's Why</span> <span><span>Kelsey Cipolla</span></span> <span><time datetime="2025-12-15T10:35:36-07:00" title="Monday, December 15, 2025 - 10:35">Mon, 12/15/2025 - 10:35</time> </span> <div> <div class="imageMediaStyle focal_image_wide"> <img loading="lazy" src="/business/sites/default/files/styles/focal_image_wide/public/2025-12/pexels-mart-production-7679796.jpg?h=2c11fb9e&amp;itok=0H7Dj2fD" width="1200" height="800" alt="People look at a shopping site on a laptop"> </div> </div> <div role="contentinfo" class="container ucb-article-tags" itemprop="keywords"> <span class="visually-hidden">Tags:</span> <div class="ucb-article-tag-icon" aria-hidden="true"> <i class="fa-solid fa-tags"></i> </div> <a href="/business/taxonomy/term/2544" hreflang="en">Academic Reputation</a> <a href="/business/taxonomy/term/733" hreflang="en">News</a> </div> <div class="ucb-article-content ucb-striped-content"> <div class="container"> <div class="paragraph paragraph--type--article-content paragraph--view-mode--default"> <div class="ucb-article-text" itemprop="articleBody"> </div> </div> </div> </div> <div>Most reviews reflect a “vibe” and not pure quality, making bargains not the deals they seem, according to a Leeds marketing researcher.</div> <script> window.location.href = `/today/2025/12/15/youre-probably-misreading-online-reviews-heres-why`; </script> <h2> <div class="paragraph paragraph--type--ucb-related-articles-block paragraph--view-mode--default"> <div>Related Articles</div> </div> </h2> <div>Traditional</div> <div>0</div> <div>On</div> <div>White</div> Mon, 15 Dec 2025 17:35:36 +0000 Kelsey Cipolla 19231 at /business After New SEC Rule, Companies Are Strengthening Accounting—Not Executive Pay /business/news/2025/12/10/after-new-sec-rule-companies-are-strengthening-accounting-not-executive-pay <span>After New SEC Rule, Companies Are Strengthening Accounting—Not Executive Pay</span> <span><span>Kelsey Cipolla</span></span> <span><time datetime="2025-12-10T09:56:53-07:00" title="Wednesday, December 10, 2025 - 09:56">Wed, 12/10/2025 - 09:56</time> </span> <div> <div class="imageMediaStyle focal_image_wide"> <img loading="lazy" src="/business/sites/default/files/styles/focal_image_wide/public/2025-12/Screenshot%202025-12-10%20at%209.51.13%E2%80%AFAM.png?h=d569cff7&amp;itok=P0Pn4vzJ" width="1200" height="800" alt="High rises extend into the air"> </div> </div> <div role="contentinfo" class="container ucb-article-tags" itemprop="keywords"> <span class="visually-hidden">Tags:</span> <div class="ucb-article-tag-icon" aria-hidden="true"> <i class="fa-solid fa-tags"></i> </div> <a href="/business/taxonomy/term/2544" hreflang="en">Academic Reputation</a> <a href="/business/taxonomy/term/733" hreflang="en">News</a> </div> <div class="ucb-article-content ucb-striped-content"> <div class="container"> <div class="paragraph paragraph--type--article-content paragraph--view-mode--default"> <div class="ucb-article-text" itemprop="articleBody"> </div> </div> </div> </div> <div>Publicly traded firms are hiring more accountants and improving financial reporting in response to a “clawback” rule that recovers CEO bonuses if earnings turn out to be misstated, new research shows.</div> <script> window.location.href = `/today/2025/12/10/after-new-sec-rule-companies-are-strengthening-accounting-not-executive-pay`; </script> <h2> <div class="paragraph paragraph--type--ucb-related-articles-block paragraph--view-mode--default"> <div>Related Articles</div> </div> </h2> <div>Traditional</div> <div>0</div> <div>On</div> <div>White</div> Wed, 10 Dec 2025 16:56:53 +0000 Kelsey Cipolla 19226 at /business